W/D/F & pick-up & delivery

[JSVLaundry]

I have W/D/F at my mat for for $.75 per pound. The average cost in the area is $.65 - $.70 per pound.

The utilities are killing me & I am trying to make it up w/o raising my machine & W/D/F prices.

I just finally made a shift into pick-up & delivery. I have someone to do it for me for a cost per load. I will probrably pay 25% of laundry ticket, as long as they are NEW customers. Would this make sense? Too much or too little payout?

I will do a flat rate of $5.00 per load for existing customers. I want incentive for new customers.

I was also thinking of charging $1.00 per pound for commercial laundry (salons, eateries, etc.)

I have a seperate area for this. I was planning to do this a couple of years ago but it never came to reality.

How does this sound?

[tree6199]

I'm assuming you are going to charge more than the $5 per delivery for existing customer so you will make a couple of bucks on it? If not, it wouldn't make sense to me for the existing. For the new customers, make sure you are still making money, even if it is only a little bit. I know it costs me about 40 cents per pound to do WDF, and that's only counting the water/gas costs, no employee costs or overhead, so you're cutting it close in my opinion.

I can tell you this. I bought my store a year and a half ago. The price per pound for WDF was 95 cents. I have since gone up incrementally until now I am at $1.10 and I can honestly say I don't think any customer has even mentioned it. I am a little higher than others in town, but my store is much nicer. Just something to think about.

[laschmove]

I agree w/ tree. We bought our store a llittle less than 2 years ago and immediately went up a nickle, then a nickle more a year later. We're about to go up another nickle on our two year anniversary. That will be almost a 20% increse in two years and will make us just shy of the most expensive in town. Not ONE person has ever said a word about it. The people who are using w/d/f usually have more disposable income than the people who do it themselves and are not as sensitive to increases.

As per the pick-up and delivery, I'm not sure I understood. Do I understand that you are going to pay someone $5.00 a load, and they will handle pickinging it up, washing, etc? W/D/F can be labor intensive enough, not mention throwing in pick-ups and deliveries. Can you clarifiy how you're gonna handle all this. We do ALOT of PUD so I bet I can help.

[JSVLaundry]

As per the pick-up and delivery, I'm not sure I understood. Do I understand that you are going to pay someone $5.00 a load, and they will handle pickinging it up, washing, etc? W/D/F can be labor intensive enough, not mention throwing in pick-ups and deliveries. Can you clarifiy how you're gonna handle all this. We do ALOT of PUD so I bet I can help.

My mat is fully staffed. I have 4 workers alternating 2 daily shifts, 7 days a week. I finally have some one that I trust in starting this P U D service. I wanted to pay her for $5.00 for any pick up that she made for existing customers. My regular shift workers would get the phone call so they would know who is who. Then I would pay the P U D worker a percentage of each new customer that is obtained. I was thinking this is better than a flat payment so there is incentive to get new customers. They will be washing, drying & folding thier own pick ups seperatly from the regular staff.

Most drop offs run between $20 - $50