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Domd
09-20-2007, 02:50 PM
Hello


I know another dumb question, but how do you know what the attendants are pocketing? I’m not there! So how do I keep track of a forty pound back or a ten pound bag? How do I know if there paid cash or check? Because the Mat I’ve been watching seem to have a good turn out. There are three women and they cover a 7am opening to a 10pm closing 7 day a week. And they seem busy all the time. All is appreciated

Outlaw
09-29-2007, 06:30 AM
I have a couple of "secret shoppers" who always pay cash. They go in once or twice a week with a known weight and my attendants have to keep a log with name and weight.

TLR
10-01-2007, 11:19 AM
keep detailed logs, back check the log book consistently, use camera systems, look for consistant patterns - cause they tend to get careless, compare washer/dryers $ out of change drawer to $ amount per sale to see if it consistent, secret shoppers, lots of work to deter theft - especially if you are unattended.

TLR

Outlaw
10-01-2007, 12:01 PM
keep detailed logs, back check the log book consistently, use camera systems, look for consistant patterns - cause they tend to get careless, compare washer/dryers $ out of change drawer to $ amount per sale to see if it consistent, secret shoppers, lots of work to deter theft - especially if you are unattended.

TLR


How does an employee steal WDF if you are unattended?