employee

[hithere]

how do you manage your emplyees?
do you tell them whenever you found something wrong and you need to correct them?

Sometimes, I think it's not good to ask them "not to do these and those" and "Do these and those" often since they got paid $7/hour, relatively low income.....

If we pay them $10/H or $12/H, then I think we as an ower, are in more comfortable position to tell them what we want for them to do...even minor ones....

if we ask them to do too much, I am also wondering that they will easily quit the job....and then I will have to hire new guys and training them again and again....

what would be the best approach to make good employee?

thanks

[kbc747]

The only way you can pay an employee more is if they do more and make more money for the company, now how are they going to do that if you aren't willing to train them? You set your expectations high(as high as your customers) and you give raises when they earn them. Your goal should be to have all $15 per hour employees that you have trained from the start and also, if employee's fail over and over again it's most likely a problem with the management system or lack of, not the employees.

[hithere]

The only way you can pay an employee more is if they do more and make more money for the company, now how are they going to do that if you aren't willing to train them? You set your expectations high(as high as your customers) and you give raises when they earn them. Your goal should be to have all $15 per hour employees that you have trained from the start and also, if employee's fail over and over again it's most likely a problem with the management system or lack of, not the employees.


Are you willing to increase your emplyee's pay to $15/hour?
I don't want to...
I maybe will pay upto $8/hour, even though they work very nicely...
That's my dilema....

[kbc747]

I look at what they bring into the company and pay out accordingly. I not going to pay some who makes me $8 and hour $8 an hour. On the other hand I don't see it as fair if someone works to bring in say $50 to pay them $8 when the lazy a%@ beside them brings in $10 but is paid the same or close. Make me money and I will pay you your fair share period, that way you will want to work and work for me. As to your question would I pay $15 per hour heck yes if I don't someone else will and I trained them. In fact if you don't improve over time I will fire you and hire someone who will do a better job. You get what you pay for, even when it comes to people.

[William]

Don't forget that it is often cheaper to give employees free wash and dry, paid days off, bring them lunch, pay them extra for dirty jobs (dryer lint, air filters, wash trash cans) than it is to just pay them more. You can reward them for extra effort rather than just pay them more for doing what they already do...

[Monarch]

No matter what you pay the employee, there are certain duties that are to be expected. Although I do not own or run a laundromat, I deal with folks all over the country who do, and I have a very close friend that owns three of them in this area. He has two of them attended. The employee has a check list. Simple things that are expected to be taken care of. Even at mimimum wage, certain minimum levels of performace are expected. The employee is expected to accomplish these as minimal part of the work day. Sure, they are permitted to read the paper or watch the soaps. BUT only if everything else is attended to, and that they are THERE, to keep an eye on everything. Beyond that, special jobs get sepecial considerations, some might be monetary, some might be other. But the employee should always know what is expected and they should be notified if they are not accomplishing that.

JMHO based on 17 years of working with these folks.

Norman

[PeterH]

Sometimes, I think it's not good to ask them "not to do these and those" and "Do these and those" often since they got paid $7/hour, relatively low income.....

If we pay them $10/H or $12/H, then I think we as an ower, are in more comfortable position to tell them what we want for them to do...even minor ones....

if we ask them to do too much, I am also wondering that they will easily quit the job....

We as owners are PAYING people to do a job. We have every right in the world to tell them what they must do to earn their pay. "Asking" is not part of the equasion unless it is something above and beyond their normal duties, as outlined and given to them when they were hired. Doing something above and beyond with a smile when asked to do so earns rewards, whether it be a promotion, a raise, a bonus or something else. Not taking the extra initiative or grumbling or doing something extra half assed does not raise my esteem of them and may earn them walking papers.

Low income earners get a free pass on being managed and the more you pay the more you can boss people around? Man, no wonder I am being micromanaged at my corporate job!

Being a manager is not always comfortable. You have to grown into your role and learn how to treat people and how to manage conflict. Everyone has their own style. But to say because you don't pay huge salaries that you are "uncomfortable" telling an employee what to do leaves you wide open for abuse and neglect...

You better think about how you would fire someone, because by your logic, that may be nearly impossible for you to do...

[pete f]

I think the key here is having some sort of list and training, as mentioned..
I have an employee who routinely books her paycard 1/2 hour extra a day. She gets the job done quicker, but it is to my satisfaction so I do not say anything. I have her at 10:30- 12:00, so she write that time on the sheet every time, even though she leaves at 11:30 most of the time. She does bring a friend and he completes some of the work. They know what I want done and have a time limit to complete. This is true of all the cleaners I hire. I still work with them from time to time. If they "don't get it" after a couple months I fire them. In time you end up with workers who will do what you show them and be longer term. I do toss bonus every now and then, even sick time when I have to cover for them, even though I hate to. They help me make money, so I want to take care of them if they are good. Always talk with your employee when nobody is around if you need to discuss better ways they can work. All this said, I have put up with marginal employees when I am real busy and just am not ready to take on their tasks while I retrain. But eventually I fire anyone who does not clean as I show them.