Commercial Service

[JSVLaundry]

OK People. I am ready.

I have just started my extension for more machines to handle my future goal of commercial accounts.

Now for the questions.

I am going to install 2 of my 4 old Heubsch 30EG single pocket dryers along one wall. There is room for 3 dryers for future expansion if needed.

I will be installing 2 rebuilt double load washers (I don't know what I could get within my price range yet). I could easily fit 4 triples with about a foot to spare if needed for future expansion.

Now what should I try to get for the 1st 2 washers and what should I plan for for the washer/dryer configuration.

I have never aimed toward commercial accounts before this so any info would be appriciated.

What is the extra charge per pound to do commercial accounts (beauty salons, butcher shops, diners, eateries, etc.)? I charge $6.00 for the 1st 8# & $.50/lb there after.

Do I need to get a water heat booster pump? My water temp is 120 - 125 degrees. It could be adjusted to 140 degrees.

What are good "reel them in" promotions that I could offer to get some people in.

What tips could you give to me for just starting this venture?

[anonymous]

Sounds like you are in the same position as me, (trying to get more commercial accounts, and incresing capacity) I'm getting ready to add an additional 35lb washer, but am staying with a coin-op so customers can use it when I dont have to.... (don't have alot of large machines, just 2 32lb and 3 25lb).

From my knowledge, I'd try and gauge the types and size of businesses you are going for...(hotels, small rest. barbers...etc)
Personally I'm going to try and make due with 1 35lb and sharing the other frontloaders.

I have 2 small commercial accounts currently, my goal is to process 2000lb of commercial a month. (I am currently ad approx 2k lbs. not with retail WDF).

I charge retail .79/lb and commercial .69/lb. Commercial seems to be a quicker fold and less sorting time. I'm considering btrying to build a route and do the P/U and delivery, and if so will get the .79 lb

One thing I am doing in preparation for the sales campaign is I got a bunch of those wire holders for the laundry bags, and plan on providing a bag and stand to all my accounts, (obviously more bags if needed). These would be for small accounts.

I had a friend try to cold call some business with no success, so I
need to hit the road myself as owner and sell them.

Need to find your commercial linen services prices, or get your prospects to disclose what they are paying.... In my area National Linen just hiked their prices.

Also, I'm trying to read up on different stains, for instance I read that blood (say you have a meat market account), shou be pre-washed in cold instead of hot because it sets proteins.

A friend said it is a good idea to get contracts for the accounts, so if you ever want to sell the business, you have proof of the residual income. I dont have one, may enlist some help ;)

For a hook I will be pushing:

Supporting local business (not a big corp)
Quicker and more personal service
Johnny on the spot if needed

Would love to hear of any experiences from people in this area as well.

[David]

While I'm not trying to get into the commercial side, I have seen time and time again how good business cards work. They are cheap advertisement.

My wife has a scrapbook home business. I convinced her to buy business cards even though the corporate office didn't recommend it. After several months went by, my wife got a call from a potential customer. When my wife asked how she got her name, the customer said SHE FOUND HER BUSINESS CARD IN A LIBRARY BOOK!

I find that people tend to keep a business card longer than, say a flyer.

Having said all this, here is a site when you can get 250 for free. (Well not really free because you have to pay shipping. ~$6) But it quick and easy and you create the card right online.

www.vistaprint.com