Problem with Vend Rite Soap Vender

[hlr107]

I have an 8 column Vend Rite Loap Vender. Every product works well except the "Tide" boxes. The hang up in the columm, cheating my customers. I've tried other column & cleaning the columns. Any ideas?

[Coinwash]

Try rubbing the inside columns with a little wax paper.

good luck :)

[Walter]

You may notice with Tide and other vended soap products that the boxes don't lie completely flat in the columns. I alternate the direction of the boxes every three boxes. I.e., 3 boxes with the word "Tide" facing out toward the customer, then 3 boxes with the name facing toward the rear of the machine. This has solved the problem for me...

Hope this helps,
Walter

[ajay]

if you're experiencing the same problem I was : the lever would slide under the soap, I put a big thick tape under it with a cutup empty soap box. So far in two years I had to do it two times.

ajay

[Kitty]

I know Mark (sponge head) has had some issue with one of his collumns and he has talked to vendrite in the past at the shows ~ if he doesn't this post and respond I'll it outpoint it to him and see what he can offer for you.

[Fred50]

Thanks for the "Sponge head" reference Kitty!!

I have had issues occasionally with the motor arm jamming. This happens mostly with Clorox 2 due to the relatively higher weight of the box as compared to others. I just don't fill it up all the way and that solves the problem. Vend-Rite can provide instructions to reset the motor arm.

BTW, I have a 12 column vendor which is basically trouble-free and VR has great customer service. I don't have their # handy, but I would call them with any issue that you're having. I have never had the arm slide back and forth under the box without dispensing.

Hope that helps.

[Joseph Baran]

Are the boxes staying in the column or are they getting hung up in the back?

Joe