HELP! SC80 B-Micro won't start

[SuperMat]

I have a six month old 80# b-micro, and the cycle selector/start buttons don't work. I can't change the cycle, start the machine, or program machine. The keypad doesn't work. Is this a simple, easy to fix problem, or do I have to wait till Tues. or Wed. for a tech to come? If anyone has had this problem, or knows how to fix I would appreciate any help. Thanks.

[Coinwash]

Have you swapped out another key pad,
From another machine to make sure it’s the pad ?
To make sure that is the problem?
Which it probably is.

[MSKLAUNDRY.]

I am not sure if the computer has a separate touch pad or if it has microswitch on the computer but if the tech will be coming Tuesday/Wenesday then wait for them, its under warranty (parts).

[Coinwash]

Please give us a follow up on what was the problem and how you fixed it.

Thank you and good luck

[SuperMat]

Fortunately, the store is way too busy to start switching parts from another machine. If I get a lull later on I may try it. I just wanted too see if I could get it to make some money over the next couple of days. You guys ever notice these things never happen on a Wednesday morning. Always a Sat. morning on a holiday weekend. Thanks anyway, and I'll post what it was.

[SuperMat]

After a couple part switchs it wound up being a disconnected wire. Touch pads are not the easiest thing to be switching, I don't recommend it. I have noticed that any time I have an issue with these macines it seems to be a wire issue(more often than not), whether it be a cut wire causing a short, a wire became disconnected, or a wire connection lose. Is this common for SQ in general, or is it that there are just sooooo many wires, that the law of averages takes over? Sorry I didn't reply earlier, I forgot I posted this.