Stringing on standard bill to bill

[RAM]

Sunday 6am i lost $840 in my standard bill to bill changer,it has coinco bill validator model MAG50BAB, two white male walk in straight to my bill changer and pull something out of pocket and insert in to machine and get jackpot $840 worth of $5 bills in about 20 second,i have standard bill to bill that will accept $10 and $20 bill and dispense $5 bills for customer,i have this machine for 3 years and it happens first time,what can i do to protect my self for next time
thanks
P.S.every moment was recorded in dvr system ,i have 12 color 480TV line camera and still can not figured out what they use to get money outs,they were not wearing any mask,there faces was recoded in each camera and i have given copy to police

all this after lossing 2 days worth of busines due to 23" snow

[Anonymous]

Lets hear from standard on this one.

[k kious]

Standard Change-Maker’s original models of Economy Changers (EC), which included the Bill-to-Bill Exchanger (BX1000 and BX1000RL) introduced in early 2001, were susceptible to the same stringing losses that other change machine manufacturers have endured with the Coinco™ Bill Acceptor. We noticed the increase in Coinco stringing complaints and designed a new control board in September 2001 that incorporated a new Fast Vend Shut-Off feature and MDB communication mode.

The Fast Vend Shut-Off feature will not stop the acceptor from being strung, but it will shut the machine down -- if a dollar limit is exceeded within a specified time period. Both the dollar amount and time limit are pre-programmed by the owner.

Further, the MDB (Multi-Drop Bus) communication mode has allowed us to use more advanced bill acceptors that have additional anti-stringing features above the original “pulse” type note acceptors. These two enhancements have saved many of our customers hundreds of dollars in losses due to theft over the last two years.

In addition, we have sought out other OEM (Original Equipment Manufacturer) acceptor manufacturers; such as CashCode, Mars and Pyramid, to be able to offer our customers a choice of reliable, secure acceptors.

All of our EC line of changers can be updated using the new technologies we currently offer. I would suggest you contact me by phone or e-mail to discuss what Standard Change-Makers can offer to increase the security of your machine.

[Rondo]

To the Standard bashers..... Where is your change machine rep?
Mr Kious is here answering the hard questions and helping his customers with their problems. Where is your rep.? Give it a rest and give Mr Kious his due for being here and helping.

Rondo

[RAM]

I have spoken to MR.Kious regarding this and he is very helpful to me on this,I like to thank him and his company to come forward and listen to customer with there problem
I like my standard machine expect there part and service is expensive

[Andy]

I would post his picture anywhere I could and offer a reward. Unfortunately most of these guys are not local.